business management

The smartphone is indelibly and undeniably attached to our culture, our business, and our pocket. Or should I say, your pocket or your pocketbook.

I have fond memories of writing paragraphs during the first week of early grade school about how I spent my summer vacation. You do too.

NOTE WELL: I am grateful to all airlines and the services they offer me. This column is not written in anger, nor is there any malice intended. It’s just a factual observation from a very frequent customer. And a hope they can do the obvious.

Many companies are considering training programs for the new year. New budgets. New needs. New opportunities.

Jeffrey, come down to the office, there’s a guy here who has cookies for you! They’re those Biscoff cookies, the ones that you like.”

I get a ton of emails from people seeking insight or asking me to solve sales dilemmas. Here are a few that may relate to your job, your life and, most important, your sales thought process right now:

“I want my people to be accountable.” “I want our people to be MORE accountable.” “Our main issue this year is ‘accountability.'”

Wire Rope Exchange (WRE), an international sales magazine to the crane, rigging, lifting and load securement industries, has been awarded the APEX 2012 Award of Excellence in the Most Improved Magazines and Journals category

Can you recite your mission statement? My bet is you can’t. Mission statements are prominently displayed on most websites and within company literature, but rarely used by the people they were designed for.

Your reputation precedes you. Your reputation creates or destroys sales. What’s yours?