customer service

DISCLAIMER: The following article is a reality and a strategy, NOT defamation or a tactic.

THE CONCEPT: Why purchasing and procurement departments should be avoided, and how to do it.

This week saw another crane overturn while attempting to lift tree parts from the rear of a private home.

The smartphone is indelibly and undeniably attached to our culture, our business, and our pocket. Or should I say, your pocket or your pocketbook.

Crane service provider Welti-Furrer Pneukran & Spezialtransporte AG has erected a 2.3MW Enercon E-70 wind turbine at an altitude of 2465 M, (Approx. 8,000 ft) close to the Swiss-Italian border…

I have fond memories of writing paragraphs during the first week of early grade school about how I spent my summer vacation. You do too.

NOTE WELL: I am grateful to all airlines and the services they offer me. This column is not written in anger, nor is there any malice intended. It’s just a factual observation from a very frequent customer. And a hope they can do the obvious.

Many companies are considering training programs for the new year. New budgets. New needs. New opportunities.

Manitowoc’s latest innovation to help customers get the most out of their investment is a Boom Raise System (BRS) for the 440-ton Manitowoc 16000 Wind Attachment.

An overhead crane that enables trainees to simulate the stress of a helicopter ditching into the sea is in operation at UK-based Blackpool College’s Fleetwood Nautical Campus (FNC).

A 60-metre-tall mobile crane has changed the skyline on the Thunder Bay waterfront. The $3 million dollar crane, located at Keefer Terminal, will transfer loads bound for western Canada from ships.