customer service

Bullish demand from the Americas has seen sales for Liebherr mobile harbour cranes (MHC) double this year compared with 2010 asdemand for investment in cargo handling equipment remains unbroken, says the global manufacturer.

In my early intensive days of learning sales and attitude (1972-1973), I was taking a four-hour sales and attitude training class EVERY DAY from 8am-noon. Every day.

All of my fellow learners (there were nine in the group) immediately took a lunch after the training – except me. I scheduled a sales appointment every day at 12:01pm.

Liebherr-Werk Nenzing GmbH, Nenzing, Austria, celebrated its 35th anniversary September 28-October 1. As part of the festivities, more than 20,000 visitors participated in an open house of the company’s Nenzing factory. The open house included company tours, machinery presentations, multi-vision shows, and information booths.

Three Linden Comansa flat top towers have been delivered for work on an extension of the El Dorado International Airport in Bogotá, Colombia. El Dorado is Latin America’s most active airport in terms of the flow of cargo and third most active in terms of passengers. The number of passengers increased in 2010, warranting a major upgrade.

SCENARIO: I need buttons for my upcoming Social BOOM! book launch. I want 1,000 buttons with the word BOOM! on them for people attending the launch party. Buttons will be an easy way of identifying who has registered and who has not. The buttons will also be a souvenir from the event.

I never met him, but I knew him. I never talked to him, but he spoke to me often. I never saw him present live, but my vision of him is burned into my brain. Steve Jobs has left the earth, but his legacy and remains are among each of us, and will be touched every day for decades.

Three tower cranes are being used by contractor Man Infraconstruction to construct India’s second tallest residential building, Orchid Heights, at Jacob Circle in Mumbai.

Are your sales (finally) on the increase? It seems as though there’s a slight sales surge going on, but no one’s talking about it much – probably because no one wants to jinx it. The economy is still very fragile, the world is even more fragile, and with elections taking focus, politicians of all sorts are finally realizing that jobs and small businesses are the priority. That only took three years.

At the beginning of July a convoy of low-loaders pulled out of the Liebherr plant at Ehingen in Germany, carrying the components of an LR 11350 crawler crane. The destination was the Basque city of Vitoria-Gasteiz in northern Spain. That was where the new crane, owned by Usabiaga, made its first lift.

The first unit has now been delivered to German based crane company Mayer headquartered in the town of Burgberg in the south of the country. The company put the crane straight to work on a difficult and complicated job, replacing the starting ramps of one of the two ski jumps in Oberstdorf in the Bavarian Alps.