It started like a small bunch of rustling leaves. A little Facebook here and there – a blog or two. And then the wind picked up. LinkedIn, Twitter, YouTube. Growing from a windstorm to a firestorm, social media in now a tornado running wild over the Internet plains.
customer service
Social media has become a phenomenon beyond words. Hundreds of millions of people all over the world have joined the party. In a millisecond, millions of people can know everything about everything and everyone. You knew it couldn’t be long before business got involved. Small business, big business, your business.
Liebherr in 52nd floor Silhouette Tower rescue
The 59-storey tower has suffered several delays and internal problems since construction began in 2006 and in late-2009, Hill International took over management of the project
I’m NOT talking about the economy, or customers in financial trouble, or slow sales, or price pressures from competition, or pressures from your boss to “sell more now.”
Oh and, by the way, how about YOUR changes? Still cold calling? Still learning “how to close?” Still “finding the pain?” Still trying to figure out social media? Still a bit behind technology? That’s your problem.
NES Re“Achieving high customer loyalty scores in the midst of tremendous economic pressure in our industry is a testament to our team and their dedication to our customers,” stated Andrew P. Studdert, NES Rentals chairman and chief executive officer. “By making the customer experience our priority, it has led to a natural emphasis on customer safety and service, an emphasis that sets us apart from our competition and gives us the highest customer loyalty scores in our industry.”
The largest machine on display t bC India is likely to be Liebherr’s 600 tonne capacity LR 1600/2 crawler crane, originally launched at ConExpo 2008. The machine at the show has been bought by Shethia Erectors & Material Handlers Limited, which is one of Liebherr’s largest customers, operating a fleet of350-, 400- and 600- tonne crawlers and all-terrain cranes up to 400 tonnes.
Eagle West Cranes Extracts Car From Excavation
“Eagle West really stepped up to the plate. I called the morning I needed a crane to pull out a car that had driven into an excavation on a major construction site. When I called, they knew exactly what to do and did everything I asked – they didn’t have to – but they did and they did it fast!”
Leo Pascuzzi, Site Superintendant
Trafalgar Enterprises
Terex to Exhibit New Product Line-Up at ConExpo
Terex Cranes, Zweibrücken, Germany, will be exhibiting seven cranes at ConExpo 2011, including three new boom truck and truck crane models designed for the specific needs of North American customers.
New Liebherr offshore heavy lifter
Liebherr has extended its range of heavy lift cranes with a new 1,500 tonne capacity offshore model. The CAL 64000 – 1500 Litronic was developed for Beluga Hochtief Offshore.
The transformer arrived on a 32 axle railway wagon. In order enable a floating crane to lift the transformer it had to be transferred almost to the edge of the quay by a SPMT.