human resources

Great but how do I make that happen? You start by shifting employee attitudes and to be more specific your attitude which is far and away the biggest single item…

Canada’s crane sector has weathered the economic downturn so well that the coming year could see a continued shortage of skilled operators, industry insiders say.

You must be prepared to cull the non-performers (weeds & deceivers) even when on the surface they look like rock stars.

A new company has been established in the UK to provide contractors and other crane owners with operators. Based just outside of London High Drive Recruitment is fronted by Tristam Mayes a highly experienced crane operator in his own right.

I get a ton of emails asking to solve sales dilemmas. Here are a few that may relate to your job, your life, and (most important) your sales thought process right now:

“Eagle West really stepped up to the plate. I called the morning I needed a crane to pull out a car that had driven into an excavation on a major construction site. When I called, they knew exactly what to do and did everything I asked – they didn’t have to – but they did and they did it fast!”

Leo Pascuzzi, Site Superintendant
Trafalgar Enterprises

The association responsible for assessing all crane operators in B.C. and the Yukon is shifting from a high-volume to a low-volume business model, as demand for certification falls to a new low.

The skill of “listening” would appear to have died long ago with things like…

Many people would look at my things and think, “You have too many things.” That’s not what I think. I think I need one more thing. Maybe two more things.

Ever fall behind entering data in your CRM (customer relationship management – or as I refer to it, customer reporting mechanism)? I am sick of CRM programs that are mandated, and don’t help you do the one thing you want to do most – make sales.